12/25/2023 0 Comments Aliexpress legit![]() ![]() Then, the platform stepped into the dispute and judged a 50% refund, because it wasn’t completely unusable and if insisting on a full refund, the buyer need to return it to China at his own expense.Ħ. So, he opened a dispute for a full refund. ![]() Some consumers think the buyer protection service on AliExpress does not act as a qualified mediator to protect their rights well.įor example, the buyer, as shown in the image below, received a damaged item and found it unusable. Some buyers think “buyer production” doesn’t work well. Actually, as long as the quality of the pair of shoes can match the value of $30, that is OK. Sellers will agree to refund you.īut there is another situation: you think the item you receive is inferior or fake just as it fails to meet your high expectations.įor example, you spend $30 buying a pair of so-called latest Nike shoes with free shipping and you find it not as good as the original ones, so you claim that sellers are cheaters. But if you don’t want to wait for a long time, you can choose to ask for a refund. If you receive the wrong items, inferiors or the damaged parcel, 99% of sellers are willing to resend products to you. The item buyers receive is not what they expected. ![]() In fact, the seller won’t know the exact place of the parcel, either. Then you will ask the seller about the parcel’s shipping situation. If you don’t receive the parcel after 60 days, you can’t judge if the parcel is still on the transit or lost. You may find the parcel always in the same airport of China or the destination country without any other updated shipping information 1-2 weeks after placing an order. The tracking info is not updated in time. ![]()
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